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Patent Questions and Advice / Suggestion
« on: December 01, 2014, 01:13:03 PM »
Hey Brad. I have a suggestion to add to the. Uhm. To the webpage where you explain stuff to the members who buy the service. The page with the template link and the videos and the explanation. You know what I'm talking about.
Anyway. Last night I was filing a provisional patent. Started on USTPO website around ~12:48 AM or so. (It was December 1st already for us East Coasters. I live in NY)
So I filled my name and address in and uploaded the files, and I'm on the "Review" page, clicking the PDF links to make sure they're correct. Suddenly one of the PDF links to a new tab with a 404 error. (It's ~1 AM.) I go back a step in the filing process using the tabs on the top and my current filing information is lost and it starts me over at the very first page where you have to enter your name and patent type. And I have to re-enter all of the information.
I'm not sure if this is because it was a specific time, or because it was a change of date/month, or something like that. I didn't refresh the page or wait too long on any page or anything like that, and my internet didn't die.
So I just refilled everything and paid and it worked out fine.
I just suggest adding a disclaimer for other members to see that, "When filing if you're using the USTPO website around midnight or 1 AM or during a month change, be careful when the clock strikes a new hour because the website becomes funny and may make you start the filing process all over."
It's not really a big deal to re-enter the information, but it might become weird when entering credit card info or if you end up submitting the patent and like the website wants to give you two different confirmation/patent numbers or something.
Just a suggestion to help others out.
Anyway. Last night I was filing a provisional patent. Started on USTPO website around ~12:48 AM or so. (It was December 1st already for us East Coasters. I live in NY)
So I filled my name and address in and uploaded the files, and I'm on the "Review" page, clicking the PDF links to make sure they're correct. Suddenly one of the PDF links to a new tab with a 404 error. (It's ~1 AM.) I go back a step in the filing process using the tabs on the top and my current filing information is lost and it starts me over at the very first page where you have to enter your name and patent type. And I have to re-enter all of the information.
I'm not sure if this is because it was a specific time, or because it was a change of date/month, or something like that. I didn't refresh the page or wait too long on any page or anything like that, and my internet didn't die.
So I just refilled everything and paid and it worked out fine.
I just suggest adding a disclaimer for other members to see that, "When filing if you're using the USTPO website around midnight or 1 AM or during a month change, be careful when the clock strikes a new hour because the website becomes funny and may make you start the filing process all over."
It's not really a big deal to re-enter the information, but it might become weird when entering credit card info or if you end up submitting the patent and like the website wants to give you two different confirmation/patent numbers or something.
Just a suggestion to help others out.