How do I get my Stuff?

[beepee]

Hi Brad,

I just paid for the DIY Provisional Patent package. You sent an email giving me a link to go to the Members section, preseumably to get download links for the videos, template etc that I've paid for:

https://patentfile.org/wp-login.php

When I agree to the terms of service etc I just get taken to this page, which is simply advertising
https://patentfile.org/packages/?_s2member_vars=page..level..2..page..470..L3BhdGUtbWVtYmVycy1vbmx5LTIv&_s2member_sig=1405398856-e1f2ff135246cdfda8bda0185d50eab6

How do i locate the stuff I've paid for?

BeePee

[Brad]

Hi BeePee,

Can you send me an email and I will look into this?  It sounds like you might be using the wrong login name or password.

You can request a reset here: 
https://patentfile.org/wp-login.php?action=lostpassword


Thanks
Brad

[beepee]

I tried: reset my PW at the link in the email, and exactly the same problem recurred. Please remedy ASAP.

[Brad]

Hi,

I just created a new password for you and tried to login myself from a different computer and it seems to work.  Please check your email.

Very sorry for the technical trouble.  I use a membership plugin to manage my site and I am not sure why it was not working properly for your account.

Let me know.

Thanks
Brad

[beepee]

All working now, thanks Brad!